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Foundation Learning for CCVP IP Telephony
Jeremy Cioara, CCIE® No. 11,727
Cisco IP Telephony (CIPT), Second Edition, is a Cisco®-authorized, self-paced learning tool for CCVP IP telephony foundation learning. This book provides you with the knowledge needed to install, configure, and maintain a Cisco IP telephony solution. By reading this book, you will gain a thorough understanding of Cisco Unified CallManager version 4.1, the call routing and signaling component for the Cisco IP telephony solution.
Cisco IP Telephony (CIPT) expands your knowledge of voice over IP (VoIP) and public switched telephone network (PSTN) components and technologies. This book teaches you how to describe, install, configure, and support Cisco Unified CallManager 4.1 in a Cisco network including such features as security and video; how to configure gateways, gatekeepers, and switches; and how to build route plans to place intra- and intercluster Cisco IP phone calls. Chapter review questions, detailed configuration examples, network diagrams, and thorough explanations help reinforce learning.
Whether you are preparing for CCVP certification or simply want to gain a better understanding of IP telephony and Cisco Unified CallManager, you will benefit from the foundation information presented in this book.
Cisco IP Telephony (CIPT), Second Edition, is part of a recommended learning path from Cisco Systems® that includes simulation and hands-on training from authorized Cisco Learning Partners and self-study products from Cisco Press. To find out more about instructor-led training, e-learning, and hands-on instruction offered by authorized Cisco Learning Partners worldwide, please visit www.cisco.com/go/authorizedtraining.
Jeremy D. Cioara, CCIE® No. 11,727, is the owner of AdTEC Networks and works as a network consultant, instructor, and author. He has been working in network technologies for more than a decade and has deployed networks worldwide. His current consulting work focuses on network and VoIP implementations.
This volume is in the Certification Self-Study Series offered by Cisco Press®. Books in this series provide officially developed self-study solutions to help networking professionals understand technology implementations and prepare for the Cisco Career Certifications examinations.
Category: IP Communications
Covers: Cisco Unified CallManager v4.1
Foreword
Introduction
Part I: Cisco CallManager Fundamentals
Chapter 1 Introduction to Cisco Unified Communications and Cisco Unified CallManager
Chapter 2 Cisco Unified CallManager Clustering and Deployment Options
Chapter 3 Cisco Unified CallManager Installation and Upgrades
Part II: IPT Devices and Users
Chapter 4 Cisco IP Phones and Other User Devices
Chapter 5 Configuring Cisco Unified CallManager to Support IP Phones
Chapter 6 Cisco IP Telephony Users
Chapter 7 Cisco Bulk Administration Tool
Chapter 8 Cisco Catalyst Switches
Chapter 9 Configuring Cisco Gateways and Trunks
Chapter 10 Cisco Unified CallManager Route Plan Basics
Chapter 11 Cisco Unified CallManager Advanced Route Plans
Chapter 12 Configuring Hunt Groups and Call Coverage
Chapter 13 Implementing Telephony Call Restrictions and Control
Chapter 14 Implementing Multiple-Site Deployments
Part IV: VoIP Features
Chapter 15 Media Resources
Chapter 16 Configuring User Features, Part 1
Chapter 17 Configuring User Features, Part 2
Chapter 18 Configuring Cisco Unified CallManager Attendant Console
Chapter 19 Configuring Cisco IP Manager Assistant
Part V: IPT Security
Chapter 20 Securing the Windows Operating System
Chapter 21 Securing Cisco Unified CallManager Administration
Chapter 22 Preventing Toll Fraud
Chapter 23 Hardening the IP Phone
Chapter 24 Understanding Cryptographic Fundamentals
Chapter 25 Understanding the Public Key Infrastructure
Chapter 26 Understanding Cisco IP Telephony Authentication and Encryption Fundamentals
Chapter 27 Configuring Cisco IP Telephony Authentication and Encryption
Part VI: IP Video
Chapter 28 Introducing IP Video Telephony
Chapter 29 Configuring Cisco VT Advantage
Part VII: IPT Management
Chapter 30 Introducing Database Tools and Cisco Unified CallManager Serviceability
Chapter 31 Monitoring Performance
Chapter 32 Configuring Alarms and Traces
Chapter 33 Configuring CAR
Chapter 34 Using Additional Management and Monitoring Tools
Part VIII: Appendix
Appendix A Answers to Review Questions