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VMware® Horizon Suite
The authoritative guide to delivering end-user services with VMwarE View and VMware Horizon Suite
Today, IT professionals must manage stateless, mobile, streamed workspaces delivered across devices ranging from traditional PCs to tablets and smartphones. Using VMware View and VMware Horizon Suite, they can do so–providing flexible end-user services that support any business requirement cost effectively.
Now there’s a complete guide to planning, configuring, implementing, and integrating VMware Horizon Suite technologies and using them to deliver high-value end-user services in enterprise, managed, and cloud provider environments.
This book’s deep up-to-date technical content addresses considerations ranging from architecture, deployment, and operations to user experience and support. It offers detailed guidance on integration with VMware View and key third-party technologies. Throughout, it fully reflects the newest VMware View releases, including VMware Horizon Mirage.
Relevant, clear, and usable, VMware Horizon Suite contains step-by-step configuration examples, sample scenarios helping you choose the right technologies for your users’ needs, and a complete end-user computing design checklist.
Coverage includes
• Understanding the new end-user service model and how VMware View and VMware Horizon address it
• Mastering VMware View 6 and VMware Workspace 1.8 architectures
• Leveraging proven installation and implementation techniques
• Efficiently operating Connection, Security, and Transfer servers
• Managing agents, clients, portals, composers, and personas
• Integrating VMware View and Workspace
• Implementing operational best practices, such as desktop pools, user data management, and SaaS
• Using VMware Mirage to manage desktop images more intelligently and provide a wider spectrum of end-user services
• Delivering multimedia within a View desktop environment
• Integrating Microsoft Lync with VMware View
• Monitoring VMware View and optimizing its performance
Introduction ix
Chapter 1 The New End-User Model 1
The Evolution of the End User 1
An End-User Service Catalog 2
How Do View, Mirage, and Horizon Workspace Deliver a Service Catalog? 3
Considerations for Deploying View, Mirage, and Workspace 4
An Introduction to VMware View, Mirage, and Workspace 18
VMware View 18
VMware Mirage 21
VMware Workspace 24
Summary 25
Chapter 2 VMware View Architecture 27
Introduction 27
Approaching the Design and Architecture 27
Phase I: Requirements Gathering and Assessment 28
Phase II: Analysis 29
Phase III: Calculate 30
Phase IV: Design 32
VMware View Server Architecture 33
VMware View Connection Server 34
VMware View Replica Server 34
VMware View Security Server 35
Local Mode VMs 38
VMware View Transfer Server 39
Summary 51
Chapter 3 VMware Workspace Architecture 53
Introduction 53
Approaching the Design and Architecture 53
Planning Considerations 54
IP Pools 55
Network Services 55
NTP 57
Authentication 58
Certificates 60
SMTP 62
External Storage 62
PostgreSQL 65
Postgres Availability 67
Postgres Clusters 71
Summary 74
Chapter 4 VMware View Implementation 75
VMware View Deployment and Design Considerations 76
Installing VMware View 80
Configuring the View Connection Server 85
Adding vCenter Server 89
Configuring View Replica Server 92
The Event Database 93
Security Servers 95
Firewall Rules 96
Adding the Security Servers 97
Installing the View Agent 99
View Agent Custom Setup Options 100
Installing the View Client 101
Working with Certificates in View 103
Creating Certificate Templates 105
Summary 111
Chapter 5 VMware Workspace Implementation 113
VMware Workspace Deployment and Design Considerations 113
Workspace Implementation: Initial Setup 115
Workspace vApp Appliances 115
Workspace Configurator VA 116
Workspace Service VA 116
Workspace Connector 116
Workspace Data VA 116
Workspace Gateway VA 116
Deploying the Workspace vApp 118
Workspace Initial Configuration 120
Workspace Setup Wizard 122
Security Exception 123
Navigating the Administrative Console 135
Enable Workspace Data Module 135
User Entitlement 138
Configuring CoS in Data 140
Enable Integration with View 142
Launch a View Pool 144
Web Applications: SaaS 145
Modifying Workspace Data Module Storage 148
Add Additional VMDKs for Storage 149
Upgrading a Workspace Environment 152
Enabling Workspace with NFS 152
Installing the Workspace Agent on Client Endpoints 153
Workspace Windows/OS X/iPad/Android Client Deployment 153
Using SSL Certificates in Workspace 156
Applying an SSL Certificate from a Trusted Third-Party CA 157
Applying an SSL Certificate from an Internal or Nontrusted External Certificate Authority 158
Summary 158
Chapter 6 Integrating VMware View and Workspace 161
VMware View and Workspace Integration Considerations 163
VMware Workspace and View Integration 165
Troubleshooting Certificate Errors 174
Add a SAML 2.0 Authenticator 176
Manage Authenticators 177
Scaling View and Workspace Deployment 179
Summary 183
Chapter 7 View Operations and Management 185
VMware View Operations 185
Using View Access Groups 185
Types of Desktop Pools 187
Automated Desktop Pools 188
Manual Desktop Pools 188
Microsoft RDS Desktop Pool 189
Creating Desktop Pools 189
Power Settings 197
Pool Settings 200
View Composer 206
vCenter Settings 209
Provisioning Settings 211
Sysprep or QuickPrep? 212
Entitlement 213
Replicas 214
Refresh 214
Recompose 215
Rebalance 216
Managing Persistent Disks 216
Backing Up View 218
Replacing Certificates 221
Composer and Certificates 225
Summary 226
Chapter 8 VMware Workspace Operations 227
Operation of VMware Workspace 227
Dashboard 230
Users & Groups 230
Entitlement 232
Remove Users 233
Catalog & Modules 233
ThinApp Integration 234
Policies 236
SAML Overview 237
Auditing and Tracking 239
Workspace Clients 240
Horizon Files 242
Enable Horizon Files 242
Add Additional Data VAs 245
System Diagnostics 246
Summary 247
Chapter 9 VMware Horizon Mirage 249
VMware Horizon Mirage Deployment and Design Considerations 249
Horizon Mirage Planning 251
Horizon Mirage Components 251
Prerequisites 253
Storage Considerations 256
External Dependencies 256
Mirage Architecture 256
Deploying Horizon Mirage Management Server 257
Horizon Mirage Server 264
Mirage Day-to-Day Administration 265
Horizon Mirage Endpoint Restoration 268
Horizon Mirage Base Layer 269
Deploying Mirage Base Layer 272
Horizon Mirage Layer Updates 273
Horizon Mirage Endpoint Migration 274
Horizon Mirage File Portal 277
Horizon Mirage Web Management 279
Horizon Mirage Driver Library 280
Horizon Mirage Collections 283
Horizon Mirage Application Layers 285
Horizon Mirage Reports 287
Horizon Mirage Logs 288
Summary 289
Chapter 10 Multimedia 291
How Do You Deliver a Rich End-User Experience? 292
vSGA, Virtual Shared Graphics Acceleration 295
Configuring ESXi for sVGA 296
VMware View with vSGA 298
vDGA, Virtual Direct Graphics Acceleration 300
Enhancements in PCoIP 300
Building a Performance Test Environment 302
Installing and Configuring WANem 305
Installing and Configuring Wireshark 309
Tuning PCoIP 312
Tuning Parameters 313
Further Analysis 318
PCoIP Bandwidth Utilization 320
PCoIP Connection Quality 320
PCoIP Packet Counts 320
PCoIP Connection Latency 321
Encoding Graphs 321
The Impact of Load 323
Setting Up VMware ViewPlanner 325
Setting Up the Client Desktop 327
Summary 328
Chapter 11 Integrating Lync and VMware View 329
Microsoft Lync and VMware View 329
Microsoft Lync 2013 331
Creating a Lync Environment 332
Preparing for Lync 2013 332
Lync 2013 335
Windows 2012 and .NET Framework 3.5 335
Installing Lync Server 339
Build and Publish a Lync Topology 343
Set Up Users and Test Lync 352
View Desktops 355
View Clients 357
Verifying the Plug-In 358
Summary 360
Chapter 12 Performance and Monitoring of VMware Horizon 361
Performance Monitoring Solutions 362
Establishing a Performance Baseline 363
Xangati VDI Dashboard 364
Liquidware Labs Stratusphere UX 369
VMware vCenter Operations Manager 377
vApp Overview 380
vCOps for View Adapter 380
Summary 394
Appendix A A Design Questionnaire Worksheet 397
Appendix B VMware View Network Ports 403
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