Global Knowledge’s new and enhanced “Real World” Lab topology includes:
View the enhanced Global Knowledge real-world topology
- Six sites distributed across Canada and the United States:
- Each site has its own DID range to illustrate DID management
- Each site has a gateway to the PSTN with site appropriate dialing (i.e. 11-digit dialing at the NYC sites, 7-digit dialing at the Buffalo site and 10-digit dialing everywhere else)
- A dozen pre-configured endpoints and six pre-configured users speed up the labs and give students a base deployment to work from.
- Different sites implement different approaches to Directory Number (DN) configuration and the labs illustrate how these approaches can coexist:
- Buffalo site DNs are configured as local extensions
- Seattle site DNs are configured using E.164 addresses
- The remaining site DNs are configured using an Enterprise Numbering Scheme
- Alternate addresses are deployed to provide a consistent scheme for intersite dialing
- All sites support three methods for internal dialing across the multisite deployment:
- Intrasite dialing by extension
- Intersite dialing using an enterprise numbering scheme
- Globalized E-164 internal dialing
- A centralized Cisco Unity Connection cluster providing:
- Voicemail, integrated messaging and unified messaging;
- A dial plan supporting enterprise-wide and site-specific directory searches;
- Enterprise-wide and site specific auto attendants
In addition to coverage of the basic concepts, “ACUCW1: Basic Administration of a Multi-site Environment” includes new and exclusive content:
Understand internal dialing in a multi-site/multi-cluster deployment:
- Intra-site dialing by extension
- Inter-site and inter-cluster dialing using an “Enterprise numbering” and “Globalized E.164 Routing” schemes
- Dialing using SIP URIs
Manage Directory Numbers and DIDs in a multi-site/multi-cluster deployment:
- Quickly find available DIDs at any site
- Track assigned/unassigned and temporarily reserved DIDs
- Work with shared lines and phantom numbers
Speed up Moves/Adds and Changes at each site with LDAP and templates:
- Get organized with Device Pools
- Build and use site specific templates
- Create LDAP synchronization agreements
- Make the most out of the BAT tool
Manage conferencing in version 12.5:
- Manage Meet me number ranges and Conference Now conferencing in a multi-site environment
Understand Cisco Unity Connection multi-site deployments:
- Use Cisco Unity Connection Routing Rules and Alternate Extensions to support users in different sites with different addressing schemes
- Configure different auto attendants for different sites
- Configure Site specific Directory searches
Why Take ACUCW1 from Global Knowledge?
Global Knowledge is the only learning partner offering role-based training on a real-world multi-site lab topology specifically designed for the needs of North American students. No other learning partner offers a course, like ACUCW1, designed to address the needs of entry-level administrators in North America and specifically targeting multi-site deployments:
- Entry-level administrators do not configure routers: router configuration is not included in the class
- Labs are based on a pre-configured multi-site network with the focus on user and phone moves, adds, changes and deletes, and including simple feature configuration. For Unity Connection, the focus is on subscriber and auto attendant administration.
- Accompanying follow-on courses provide an excellent track for career development.
What You’ll Learn in Class
- Understand basic CUCM architecture and terminology
- How the CUCM administrative and user GUIs work
- Get organized with Device Pools and other common elements of phone configuration
- Understand Internal dialing in a multi-site/multi-cluster deployment
- Manage Directory Numbers and DIDs in a multi-site/multi-cluster deployment, track assigned/unassigned and temporarily
- reserved DIDs and quickly find available DIDs at any site when adding new Users
- Work with shared lines and phantom numbers
- Add and delete phones manually, using auto registration and using the BAT tool
- Speed up Moves/Adds and Changes at each site with LDAP and templates
- Build and use site specific templates
- Make the most out of the BAT tool to make moves, adds, changes and deletes quicker and easier to manage
- Manage Meet me number ranges and Conference Now conferencing in a multi-site environment
- Add users, assign them capabilities, and associate them with phones
- Configure phones for Class of Service using the line/device approach
- Configure phones for voice mail
- Configure Cisco Unity Connection users
- Deploy and use the Cisco Jabber Client in Phone Only and Full UC modes
Taken the previous version of ACUCW1 and ACUCW2? Consider the new ACUCW Lab workshop: a whiteboard-based workshop focusing on the ACUCW1 and ACUCW2 labs.