Prep4sure Guarantee

How Prep4sure Guarantees excellent Quality Products?

Experts and professionals of Prep4sure provide highly standard, classified and authentic learning materials for IT exams to students who are interested in IT because:

• Questions & Answers included in Prep4sure study tool are compiled by Senior IT Professionals and Experts who have years of experience in the practical field.
• After each term exams, the exam patterns are reviewed and analyzed which form the basis of Product Update. Study material and Question tools are updated and enhanced depending upon the change of the actual Exam questions and the paper pattern of the latest exams. 95% of the actual exams are covered in Prep4sure Study Tool.
• Another distinguished feature of the Prep4sure study Tool is its Unmatchable, Top-ranked Customer Service. The Experts help the customers/students to solve problems and questions related to the technical terms and solutions of the tasks.

These are the special features of our product which makes us confident to offer Full refund if you fail any Exam at first attempt. Prep4sure Guarantees you success at your first attempt if you are preparing from our study guide. Prep4sure is all that is needed for success in any Exam Certification.

How to Claim the Refund / Exchange?

If you fail your money is fully secure as Prep4sure offers Prep4sure Guarantee Policy. But you must remember that before claiming the guarantee all of the downloaded materials must be deleted and all copies of Prep4sure materials must be destroyed; otherwise you cannot claim your money refunding.

If you want to claim Prep4sure Refund/Exchange Policy, you must submit the Examination Score Report in PDF format within seven days of Test along with a filled in Refund Form Or Exchange Form to billing@prep4sure.com. After verifying the authenticity of documents submitted, Billing Team will then arrange the refund within 7 days after they receive the email and verify the documentations through a proper process*.

Those who do not want to exercise the right of claiming refund and want to exchange it for another training product have a special offer. For them, Prep4sure Offers Two Free Exam Training materials as compensation including original Purchase.

Give it a try and you will lose nothing! There is ABSOLUTELY NO RISK!

* The guarantee offered by Prep4sure applies only to single-user licenses purchased directly from Prep4sure.

Under What Conditions I can Claim the Guarantee?

Full Refund is applicable and valid for any Prep4sure Testing Engine Purchase if the user fails the corresponding exam within 30 days from the date of purchase. On the other hand if you are interested in exchange, Product Exchange is valid if you claim guarantee within 90 days from date of purchase. You can contact at billing@prep4sure.com to claim this guarantee and get full refund. If your Exam failure occurs before the purchasing date then you are not qualified for claiming guarantee. You must send the refund request within 7 days after exam failure.

Note: The money-back-guarantee is not applicable/valid in the following cases:

• If the exams Failure occurs within 7 days after the purchasing date. We recommend our candidates a study time of 7 days to prepare for the exam when they have purchased a Prep4sure study material. If the failure occurs within 7 days of purchase, your claim will be rejected on the basis of in-sufficient study of Prep4sure materials;
• Wrong purchase. In case you have downloaded and installed the incorrect product, Prep4sure will not entertain any claims;
• In case of Free test (does not matter if it is a failed or wrong choice);
• In case of Expired order(s) (exceeding the limit of 90 days from the purchase date);
• Retired test (For those students who used our recent product to attend the exam which is already retired);
• All Study Guides. Audio Exams and Labs Preparations by Prep4sure are not covered by Guarantee so you can not make claim against them;
• PDF Versions only (We provide PDF Versions as an additional service; these have the same content with test engine and not sold separately. So you cannot claim the money back guarantee against the PDF Versions);
• Products on sale (if you purchased the materials that are sold at a reduced price; or are given for free);
• Different in the names (Candidate's name is different than the payer's name);
• The refund policy is not valid for Bundles purchase and thus you can not claim the guarantee on Bundle purchases;
• Our Guarantee Policy is not applicable to Cisco, Admission Tests, Language Courses, Avaya, CISSP, EMC, HP, Oracle, PMI and SSCP exams as www.prep4sure.com provides only the practice questions for these;
• Outdated Exam materials are not valid for claim. Candidates who use our outdated materials to attend the Exam which is already updated by Prep4sure Team have no right to make Claims;
• Guarantee policy does not apply on any package of Unlimited Access i.e. 3 months, 6 months or 12 months.

For the above cases and some others which do not appear but are involved with the guarantee policy, Prep4sure.com reserves All Rights for the explanation regarding Claims.